The Value of Diversity in the Workplace


Roger Goun posted this item on his facebook page.

To make it available to a wider audience, I will put the major links here.


Erik Swenson found this response to the original video.


Sure there is a logical, non-racist explanation for the problem the software is having. In other words, I doubt that the software engineers set out to make the software not work on black faces.

However, I would be willing to bet that this deficiency in the software was never discovered during testing. I’d be further willing to bet that had there been more diversity in the HP work force in the engineering department, the problem would have been discovered and more effort would have been put into finding a fix to the problem.

Having first hand knowledge of diversity in the typical American engineering work force, I do wonder why this problem did not show up with some dark skinned Indian engineer.  Maybe this is proof that having  engineers with an ethnic background from India is no substitute for having some representation of people with an African background in the work force.

I think this embarrassment for HP is the best proof that one can have that diversity in a corporation’s workforce can be important in ways that the corporation might never have imagined.


Since writing this original post, Roger has posted a link on his facebook page to the article HP Uses Social Media To Defuse ‘Racist’ Webcam Issue.

It would be interesting to find out what is the judgment in the African-American community on how well HP has handled this. Not being of that community, I will not offer an opinion.

Roger credits his nephew for bringing the story to Roger’s attention.

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