CGMA Magazine has the article 6 ways to write an email message that works.

1. Limit whom you copy.
2. Be brief.
3. Be concise.
4. Think before you reply.
5. Make the subject line count.
6. Watch your tone.

You’ll have to read the article for the explanations.  I forgive the author for not realizing that brief and concise are synonyms.

The New York Times has the article Our Mismeasured Economy.

To develop a sustainable growth path, we should heed the business adage: You get what you measure. Fixing the measurement problems surrounding government activities is a good place to start.

This article does a wonderful job of identifying one of the reasons we have allowed ourselves to underestimate the value of what we get out of our investment in government services.  If we don’t measure the benefits, how can we possibly be doing a valid cost/benefit analysis?

I learned of this article on the Facebook page Government Is Good. What a name!  However, I think it is going to be a treasure trove of great links.